First Week on the Job
Good news everyone: I managed to secure gainful employment! Today marks my third day on the job, and other than being slightly overwhelmed (and several thousand feet in the air as I type this, literally) it’s been quite fun.
As many of you know, I’ve been working IT in some form or another, professionally, for the past 13 years. Started as a network security guy for Exodus, moved on to some simple web design for a Vegas startup, then spent 8 years at the Site doing Helpdesk/Desktop support and ending up running the Engineering Systems solo. Good times.
Well, today I am… Unsure of my title, truth be told. Something like Information Systems Analyst or some such nonsense. Bottom line is I am now the IT systems admin for B & B Hospitality Group, West Coast. I’m responsible for keeping things up and running for four restaurants in Las Vegas and three in California.
As I said, today is my third day on the job, and I’m en route to Burbank to visit the three California properties that will fall under my care starting next week.
To be honest, I’d never given much thought to just how many computer systems the average restaurant has, and it turns out to be quite a few. The POS (point of sale) systems are basically touch screen computers with limited internet access. Also, because internet access exists, there is the standard router/switch/firewall/modem systems in place. Not to forget the computes the GMs use to make schedules and communicate with corporate, and the other systems in place (tied to the POS, I think) that phone home with daily financial data.
So, all these systems exist in each restaurant. All these systems are mine to keep running and working smoothly, with support (as possible) from my peers in New York.
Truly, this is the Big Time for me. Lone wolfing it, keeping things running in two states with only phone and Skype support from the big guys.
I’m excited and terrified.
WISH ME LUCK!!